PRIVACY POLICY

Zen Space® – Your Moment
Operated by Zenit Group Ltd

Last updated: 11 November 2026

1. Introduction

Welcome to Zen Space® – Your Moment, a brand operated by Zenit Group Ltd, a company established in the United Kingdom.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect and disclose personal data when you visit our website, contact us, request information, download our corporate proposals, or engage with our products and services.

We process personal data in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR), as amended.

Data Controller

Zenit Group Ltd
71–75 Shelton Street
London, WC2H 9JQ
United Kingdom

Website: https://www.zenspaceworld.com

For privacy-related enquiries, please contact us through the contact form on our website.

2. Information We Collect

Depending on your interaction with our website and services, we may collect the following information:

a) Personal and contact information

• Full name

• Email address

• Telephone number

• Company name and professional position

• Business or billing address

• Information voluntarily provided through our contact forms, enquiries or correspondence

b) Business and contractual information

• Requests for quotations, proposals or presentations

• Information necessary to prepare or fulfil commercial agreements

• Order details, invoices and payment records

• Relevant communications concerning our products and services

c) Website and technical information

When you visit our website, certain technical information may be collected, including:

• IP address

• Browser type and device information

• Website usage and navigation information

• Cookies and similar technologies, where applicable

We do not intentionally request sensitive personal information through our general website contact forms.

3. How We Use Your Information

We collect and process personal information only where necessary for legitimate business purposes, including:

• Responding to enquiries and providing requested information.

• Providing corporate presentations, product information, quotations and proposals.

• Communicating with potential customers and business partners.

• Preparing, managing and fulfilling sales agreements, orders and commercial contracts.

• Coordinating product installation, delivery, maintenance and customer support.

• Managing payments, invoicing and accounting obligations.

• Improving our website, products and customer experience.

• Maintaining the security and functionality of our website.

• Sending business communications and marketing information where permitted by applicable law.

We do not use personal information for purposes incompatible with those described in this Privacy Policy.

4. Legal Basis for Processing

Under the UK GDPR, we process personal data only where an appropriate lawful basis applies.

These may include:

Contractual necessity: Where processing is required to enter into or fulfil a contract with you.

Legitimate interests: Where necessary to respond to business enquiries, manage commercial relationships, improve our services, maintain website security or conduct lawful business-to-business communications, provided these interests are not overridden by your rights and freedoms.

Legal obligations: Where processing is required to comply with applicable laws, including tax, accounting and regulatory obligations.

Consent: Where you have provided consent for activities requiring it, such as certain marketing communications or non-essential cookies.

Where we rely on consent, you may withdraw it at any time.

5. Sharing and Disclosure of Personal Information

Zen Space does not sell, rent or trade your personal information to third parties.

We do not disclose personal information to unrelated organisations for their independent marketing purposes.

We may disclose limited personal information only where reasonably necessary to operate our business, provide requested services, fulfil an order or commercial agreement, or comply with legal requirements.

This may include:

• Suppliers, manufacturers, installation partners and logistics providers involved in fulfilling orders.

• Service providers supporting website hosting, business communications, technical systems and customer management.

• Payment processors, accountants and professional advisers where necessary.

• Maintenance and customer support providers involved in delivering our services.

• Public authorities or regulators where disclosure is required by law.

We limit disclosures to information reasonably necessary for the relevant purpose and require appropriate confidentiality and data protection safeguards where applicable.

We do not authorise service providers to use personal information for unrelated purposes.

6. Data Security

We take reasonable and appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

Access to personal data is restricted to authorised individuals and service providers who require the information for legitimate business purposes.

Although we take appropriate precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling contractual obligations, maintaining business records, resolving disputes and complying with legal requirements.

Retention periods depend on the nature of the information, its purpose, applicable legal obligations and the need to establish or defend legal claims.

Where information is no longer required, we securely delete or anonymise it, unless continued retention is legally necessary.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential functionality, improve performance and understand how visitors interact with our content.

These technologies may include:

• Essential cookies required for website functionality and security.

• Analytics technologies used to understand website performance.

• Optional functionality or marketing technologies, where implemented.

Where required by UK law, we will obtain your consent before placing or accessing non-essential cookies or similar technologies.

You can manage your cookie preferences through the controls provided on our website, where available, or through your browser settings.

9. Marketing Communications

We may contact business representatives regarding Zen Space products, services, corporate programmes and commercial opportunities where permitted by applicable data protection and electronic marketing laws.

Where consent is legally required, we will obtain it before sending marketing communications.

You may object to direct marketing or request that we stop contacting you for promotional purposes at any time by using an unsubscribe facility, where provided, or contacting us through our website.

We will respect such requests and maintain appropriate records to prevent further unwanted marketing communications.

10. International Data Transfers

Zen Space may work with international suppliers, partners and service providers in connection with its products and commercial operations.

Where personal data is transferred outside the United Kingdom, we will ensure that an appropriate legal basis and any required safeguards are in place, such as applicable UK adequacy regulations, the UK International Data Transfer Agreement or other legally recognised transfer mechanisms.

We will provide further information about relevant safeguards upon request.

11. Your Data Protection Rights

Subject to applicable legal conditions and exemptions, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information.

• Request restriction of certain processing activities.

• Object to processing based on legitimate interests.

• Request portability of eligible personal information.

• Withdraw consent where processing is based on consent.

• Challenge qualifying decisions made solely through automated processing.

You have the right to object at any time to the processing of your personal data for direct marketing purposes.

To exercise your rights, please contact us through our website.

We will respond in accordance with applicable legal requirements and timeframes.

12. Third-Party Websites

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices or content of external websites that we do not control.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

13. Children's Privacy

Our website and commercial services are not specifically directed towards children under the age of 18.

We do not knowingly collect personal information directly from children through our general business enquiry services.

If we become aware that personal information has been collected from a child without an appropriate lawful basis, we will take reasonable steps to address the matter.

14. Automated Decision-Making

We do not use personal information collected through our general website enquiries to make solely automated decisions that produce legal or similarly significant effects on individuals.

If our practices change, we will update this Privacy Policy and provide any additional information required by law.

15. Complaints

If you have concerns about how we handle your personal information, we encourage you to contact us first so that we can investigate and respond.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Information Commissioner's Office
Website: https://ico.org.uk

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business operations or applicable legislation.

Any updated version will be published on our website with a revised "Last updated" date.

Where legally required, we will provide additional notice of significant changes.

17. Contact Information

For questions, requests or concerns relating to this Privacy Policy or the processing of your personal data, please contact:

Zenit Group Ltd
Operating as Zen Space® – Your Moment

71–75 Shelton Street
London, WC2H 9JQ
United Kingdom

Website: https://www.zenspaceworld.com

Contact: Via the contact form available on our website.

© 2026 Zenit Group Ltd. All rights reserved.
Zen Space® – Your Moment.